Last updated: Thursday 6 November, 2025
This Privacy & Cookie Policy explains how Artemis Health Ltd, trading as The Menopause School, collects, uses, and protects your personal information when you visit https://themenopauseschool.com (“the Website”) or use our educational services.
We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Artemis Health Ltd t/a The Menopause School
Registered in England & Wales — Company No. 14691866
Registered address: 14 Avery Court, Wharf Lane, Solihull B91 2NG, United Kingdom
Email: info@themenopauseschool.com
We provide online training, digital resources, and educational content related to menstrual and menopause health.
2. Information We Collect
We collect personal information that you choose to share with us, such as:
- Name, email address and contact details
- Billing and payment information (for course purchases or subscriptions)
- Account login details (if you create an account)
- Communication history (e.g. emails or form submissions)
- Technical information such as IP address, browser type, and pages visited (through cookies or analytics tools)
We do not collect special-category data (such as health information) unless you voluntarily provide it, for example when participating in optional surveys or community discussions.
3. How We Use Your Information
We use your data to:
- Deliver our courses and digital services
- Process payments and manage your account
- Send important service emails (e.g. login details or course updates)
- Respond to enquiries or support requests
- Improve website functionality and content through analytics
- Share news and marketing communications (if you have opted in)
We rely on the following lawful bases for processing:
- Contractual necessity (to supply services you purchase or request)
- Legitimate interests (to develop and market our services)
- Consent (for email marketing and non-essential cookies)
- Legal obligation (to comply with financial or tax requirements)
4. How We Share Information
We only share personal data where necessary:
- Service providers (e.g. payment processors such as Stripe or PayPal, learning platforms, email marketing tools)
- Analytics and advertising partners (e.g. Google Analytics, Meta Ads Manager)
- Legal and accounting advisers (if required by law or for compliance)
All third-party providers are bound by data-processing agreements and may not use your data for their own purposes.
5. How Long We Keep Your Information
We retain your data only as long as necessary to fulfil the purposes above:
- Customer and transaction records – 6 years (after last purchase)
- Mailing-list subscriptions – until you unsubscribe
- Website analytics – up to 26 months (aggregated and anonymised after that)
6. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Withdraw consent for marketing at any time
- Object to processing or request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise any of these rights, email info@themenopauseschool.com.
7. Security
We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction. All transactions are processed through secure, encrypted connections (HTTPS/SSL).
8. International Transfers
Some of our third-party service providers (for example, email or hosting platforms) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK Addendum Standard Contractual Clauses or equivalent protections.
9. Marketing Communications
You will only receive marketing emails if you have given consent or purchased from us previously under a legitimate interest. You can unsubscribe at any time via the link in our emails or by contacting us directly.
10. Cookies
Cookies are small text files placed on your device when you visit our site.
We use cookies to:
- Keep you logged in to your account
- Remember preferences such as language or display settings
- Analyse site traffic and usage patterns (via Google Analytics or similar)
- Improve our content and course delivery
Types of Cookies
| Type | Purpose | Examples |
|---|---|---|
| Essential | Enable core website functions and security | Session cookies, login authentication |
| Performance | Collect anonymous usage data to improve the site | Google Analytics |
| Functionality | Store user preferences | Language or video player settings |
| Advertising (optional) | Measure or deliver relevant ads | Meta Pixel, Google Ads (if enabled) |
Managing Cookies
When you first visit our website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies.
You can also manage cookies through your browser settings.
For guidance, see https://ico.org.uk/for-the-public/online/cookies/.
11. Links to Other Websites
Our site may contain links to third-party websites or platforms (for example, Teachable, YouTube, or social media). We are not responsible for their privacy practices, so please read their policies before providing personal information.
12. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. The latest version will always appear on this page with the updated date shown at the top.
13. Contact Us
If you have any questions about this policy or how your data is used, please contact:
Data Protection Officer
Artemis Health Ltd t/a The Menopause School
14 Avery Court, Wharf Lane, Solihull B91 2NG, UK
Email: info@themenopauseschool.com